![]() You receive nondelivery report (NDR) messages when you use the Offline Address Book to send email messages to users. Synchronization errors occur in the Offline Address Book. Users can't download the Offline Address Book. ![]() ![]() This article describes how to troubleshoot the following Offline Address Book issues in Microsoft Outlook in a Microsoft 365 environment: If you create additional Contacts folders, you can set the properties for each folder to include the contacts as part of the Outlook Address Book.Office for business More. These contacts are displayed in the Address Book dialog box when you click Contacts in the Address Book list. The Outlook Address Book is created automatically and contains the contacts in your default Contacts folder that lists either e-mail addresses or fax numbers. Outlook Address Book This Address Book does not require that you use an Exchange account. The GAL can also contain e-mail addresses for external contacts, distribution lists, conference rooms, and equipment. The Exchange administrator or network administrator creates and maintains the GAL. The GAL is automatically configured with an Exchange account. The GAL contains the names and e-mail addresses of everyone in your organization. Global Address List (GAL) To display this address book, you must use a Microsoft Exchange Server account. If your company has a Global Address List (GAL), you also see it in the Address Book list. If you create other Contacts folders, each of these folders is also listed in the Address Book list, available for you to choose from. The contacts in your Contacts folder make up the contents of the Outlook Address Book. If you find yourself choosing another address book frequently, you can change the default address book that is displayed when you open the Address Book.Īn example of the Address Book list. If you open the Outlook Address Book and do not see the name or e-mail address you are looking for, you might need to choose another address book from the Address Book list. Outlook for Microsoft 365 Outlook 2021 Outlook 2019 Outlook 2016 Outlook 2013 Outlook 2007 More. ![]()
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